You understand your personality profile and can now see how the pieces fit together to form a whole functioning group. So now the struggle becomes how to communicate effectively with each other. Effective communication is difficult under normal circumstances but try complicating it with different strengths, weaknesses, needs and motivations and you are likely to feel a bit overwhelmed. Worse yet, do this for an entire team of different profiles and watch your time disappear.
Instead of resorting back to the way things were before you learned all of this information, try incorporating a couple of these tactics the next time you have a team meeting. Remember you can meet the needs of all your personalities in one meeting at one time which in the end will save you time and energy while reducing stress and frustration.
Project Outline. In order to better understand effective communication, the same example will be used for each profile. You have been given a task of reducing your team’s budget by $1M over the next three years and are holding a team meeting to communicate the expectations, deadlines, and potential concerns.
What. For the dominating in your group, they need to know the “what” of this project. They are not interested in how you think they should go about cutting the budget or who is involved; rather they just want to know what are the expectations and deadlines. The more information you give them the more likely they are to be frustrated and fear that you don’t trust them to complete the task. Less information is best, they will ask for more details if they need it.
Who. For the influential in your group, they need to know “who” is involved this project. While the other information such as deadlines and objectives are necessary, you will get further if you explain who will be involved in the project with them and who will be reviewing the project in the end. If there is potential for public recognition, use this as a motivating piece to encourage the project to be completed on a timely basis. For this group, it is best to move the deadline earlier as they are likely to be late.
How. For the steadfast in your group, they need to know the “how” of this project. Questions like how is this project going to be measured, how are they going to tell someone that the budget has been cut, and how are they going to viewed by others are important issues to address. The more support, reassurance, and loyalty you can show this group the more comfortable they will be accomplishing this task. This group will come back to you over and over again because they are afraid of hurting someone along the way.
Why. For the conscientious in your group, they need to know the “why” of this project. Begin by explaining the big picture of why the budget is being cut then move to why their specific area needs to be cut. It will be hard for this group to participate in such a project without fully understanding all of the details and decisions that lead to this conclusion. Give them as much information as you can and then redirect them to someone else for additional information if needed. More information is better than less.
Don’t feel as though everyone needs to hear all of this information, they don’t. if the dominating of the group are done, let them leave and begin to work. If the influential of the group want to hang out because they like to be with others, let them but don’t expect them to hear anything past the “who”. You will have to give the steadfast permission to leave the meeting as they are least likely to take initiative. But the conscientious of the group will outlast and out question all of the groups. Meeting the needs of each group one time is a far better use of your time and will reduce the level of stress for your team.
Repairing, restoring, and rebuilding relationships takes time, energy and effort. If you find yourself needing more help during this process, please call our offices at 407-647-7005 to schedule an appointment. Or you can send me a quick email at firstname.lastname@example.org.